Frequently Asked Questions
What days do you bake?
We bake fresh most days, depending on our schedule. We’re always happy to do our best to accommodate your requests!
How do I place an order?
You can order through our website by browsing our menu page, or by messaging us on our facebook page. Or catch us at a local pop-up event and order in person!
Do you offer custom orders?
We’re happy to take custom orders for special occasions, depending on availability and lead time. Reach out—we’d love to hear what you have in mind!
How much notice do you need for orders?
We typically require 2 days’ notice for all orders. Rush orders with less than 2 days’ notice may incur an additional fee of 20% of the order total.
Do you offer delivery?
Yes! We offer free delivery within 8 miles of our location in the Quad Cities for orders of $25 or more. A $5 delivery fee applies for travel beyond 8 miles.
Delivery outside the metro Quad Cities area isn’t generally available, but in rare cases, we’re happy to consider for an appropriate delivery fee based on location—just contact us!
Where are you located?
We operate under cottage food laws in Rock Island, IL. Exact pickup address provided upon order confirmation.
What payment methods do you accept?
We accept in-person payments via cash, or pay through Venmo or Zelle. If you want to pay by credit/debit card, Cash App, Apple Pay, etc., we offer secure check out payment options when ordering on our web site.
Do your products contain allergens?
Our baked goods may contain or come into contact with common allergens such as wheat, dairy, eggs, and nuts. We indicate these, if any, on our product labels. If you have safety concerns please contact your local health dept.
How should I store my baked goods?
Most items are best enjoyed fresh but can be stored in an airtight container at room temperature for a few days, then refrigerated or frozen depending on the product. Our labels contain product-specific recommendations.
Do you ship your baked goods?
Currently, we do not offer shipping and only serve local customers.
Do you attend farmers markets or events?
Yes! You can find us at local farmers markets and pop-up events. Check our facebook page or website for our current schedule.
Do you offer gluten-free or vegan options?
We don’t currently offer gluten-free or vegan items, but stay tuned—we’re always exploring new recipes and working to expand our menu!
What is your cancellation policy?
We’ll send a reminder and request for confirmation 2 days before your scheduled pickup or delivery. Once your order is confirmed, we begin preparing it fresh for you. If you need to cancel, please let us know before confirming so we can adjust our schedule and avoid unnecessary waste.
Prepaid orders canceled before confirmation will be fully refunded. For cash-on-delivery orders, we kindly ask that you only confirm if you’re sure you’ll be able to receive the order.